# Sell digital products

> Create a product of the Digital kind, click Create, then upload the files under Files & delivery. When an order is paid, the buyer is emailed a private download link for each file.

Help Centre / Products - Updated 29 October 2026

A digital product is a file your customer downloads, like an ebook, a music album or a printable guide. There is no shipping. As soon as the order is paid, Shoprocket emails the buyer a private link to each file.

The examples use a coffee shop in Portland, OR, selling a `Home Brewing Guide` PDF for `9.00`.

## Before you begin

- Have the file ready. Any file type works, up to 50MB per file.
- Digital products are on every plan.

## Step 1: Create a digital product

1. Go to **Products** and click **Create Product**.
2. Pick **Digital**.
3. Under **Basics**, type the **Product name**, for example `Home Brewing Guide (PDF)`.
4. Under **Pricing**, type the **Price**, for example `9.00`.
5. Click **Create** in the bar at the top.

The kind can't be changed after the product is created. A digital product has no **Shipping** or **Inventory** section, and you can't add variants to it. To sell two editions, such as a PDF and an audiobook, make them two products.

## Step 2: Upload the files

The **Files & delivery** section sits near the top of the page, under **Media**. Before the product is created it only says to save first, because files attach to a product that already exists.

1. Under **Files & delivery**, click **Upload files**.
2. Pick one or more files.

Each file is stored as soon as it uploads, so you don't need to click **Save** for it. Every file in the list is delivered to everyone who buys the product.

To remove a file, click the bin icon on its row, then click **Confirm?** to remove it. A file you remove can no longer be downloaded, even by people who bought it earlier.

![The Files & delivery section of a digital product, with the Upload files button and two uploaded files listed with their sizes](https://v3.shoprocket.io/img/help/sell-digital-products/files-and-delivery.webp)

## Step 3: Make it visible

In the **Status** card, change **Status** to **Active** and click **Save**. The product now appears in your shop.

## What the buyer gets

When the order is paid, the buyer receives an email headed **Your download** (or **Your downloads** for several files) from your store. It has a **Download** button for each file, and tells them how long the links last, or that they don't expire.

- For card and online payments, this is straight after checkout.
- For bank transfer and other offline payments, it is sent when you mark the order as paid.
- Buying several copies of the same product still gives one link per file.

The order's page in your dashboard shows a **Downloads** card with each file and how many times it has been downloaded.

To limit how many times a file can be downloaded, or how long links last, see [Download limits and links](https://v3.shoprocket.io/help/download-limits-and-links.md).

## Selling software

A digital product can also hand every buyer a licence key, one per copy sold. Licence keys are on the Business plan and above. See [Licence keys](https://v3.shoprocket.io/help/licence-keys.md).

## Related

- [Add your first product](https://v3.shoprocket.io/help/add-your-first-product.md)
- [Download limits and links](https://v3.shoprocket.io/help/download-limits-and-links.md)
- [Licence keys](https://v3.shoprocket.io/help/licence-keys.md)
- [Sell product bundles](https://v3.shoprocket.io/help/product-bundles.md)
- [Take a test order](https://v3.shoprocket.io/help/take-a-test-order.md)

[Open Create Product in your dashboard](https://app-v3.shoprocket.io/go/products/new)

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- HTML version: https://v3.shoprocket.io/help/sell-digital-products
- Language: English (en)
- Also in: [العربية](https://v3.shoprocket.io/ar/help/sell-digital-products.md), [Deutsch](https://v3.shoprocket.io/de/hilfe/digitale-produkte-verkaufen.md), [Ελληνικά](https://v3.shoprocket.io/el/help/sell-digital-products.md), [Español](https://v3.shoprocket.io/es/ayuda/vender-productos-digitales.md), [Français](https://v3.shoprocket.io/fr/aide/vendre-des-produits-numeriques.md), [עברית](https://v3.shoprocket.io/he/help/sell-digital-products.md), [हिन्दी](https://v3.shoprocket.io/hi/help/sell-digital-products.md), [Bahasa Indonesia](https://v3.shoprocket.io/id/bantuan/jual-produk-digital.md), [Italiano](https://v3.shoprocket.io/it/aiuto/vendere-prodotti-digitali.md), [日本語](https://v3.shoprocket.io/ja/help/sell-digital-products.md), [Lietuvių](https://v3.shoprocket.io/lt/pagalba/parduokite-skaitmenines-prekes.md), [Norsk](https://v3.shoprocket.io/nb/hjelp/selg-digitale-produkter.md), [Nederlands](https://v3.shoprocket.io/nl/hulp/digitale-producten-verkopen.md), [Polski](https://v3.shoprocket.io/pl/pomoc/sprzedaz-produktow-cyfrowych.md), [Português](https://v3.shoprocket.io/pt/ajuda/vender-produtos-digitais.md), [Română](https://v3.shoprocket.io/ro/ajutor/vinde-produse-digitale.md), [Русский](https://v3.shoprocket.io/ru/help/sell-digital-products.md), [ไทย](https://v3.shoprocket.io/th/help/sell-digital-products.md), [Türkçe](https://v3.shoprocket.io/tr/yardim/dijital-urunleri-satisa-sunun.md), [中文](https://v3.shoprocket.io/zh/help/sell-digital-products.md)
